Confidentiality and Privacy
The privacy and protection of our customer is our concern in everything we do. Hannon Jewelers value you and respects your privacy. If you are merely perusing our site to become familiar with Hannon Jewelers and its products, you may access all of the public areas of our web site anonymously, without registering or providing personal information.
We want you to know that we respect your privacy; and we will protect your information as follows:
- We do not sell customer information
- We do not share your information with persons, companies, or organizations that would use that information to contact you about their own products and services.
- We communicate to our employees about the need to protect your information.
- We have established safeguards to protect this information. These are physical, electronic and procedural that current technology would reasonably allow to a small business as ours.
Our Customer
Depending upon the relationship you choose to have with us, we will collect an appropriate level of information about you. We attempt to ask you to share only the information that we need to address and serve your jewelry and gemological services needs.
When visiting our store and other in-person events, customer are often required to register with us. During registration, customers are required to give their contact information (such as name, e-mail address, mailing address, and phone number).
For internal purposes, we use this information to communicate with customers and provide requested services . We also may collect demographic information (such as gender and important dates such as birthdays and anniversaries). We use this data and demographic information to improve our services and to market our products to you. Also, we would like to keep you informed about special events we feel they may be of interest to you.
Communications with Hannon Jewelers
We have features where our customers can submit information to us (such as our feedback forms and contact us web page). Where such submissions include requests for service, support, or information, we may forward them to our suppliers without your personal information, as needed, to best respond to the specific request. In addition, we may retain e-mails and other information sent to us for our internal administrative purposes, and to help us to serve customers better.
Communications from Us: Service Updates, Special notes.
In order to best serve our customers, we may send updates that contain important information about our products and services. For example, we send new members a welcoming message, or birthday, happy Anniversary or thank you cards. We may also communicate with a customer to provide requested services and for account-related issues via e-mail, phone, or regular mail.
Payment Transactions
For our services that require payment, we also collect credit card information (such as account name, number, and expiration date), which is used for our billing purposes only, and is not shared outside the company and its credit card processing agents. If you choose to pay with traditional check, we may scan it or retain a copy for our records. If you elect to authorize an electronic draft against your checking account or similar electronic funds transfers, we must work with your financial institution; but all such sensitive financial information is only available to key employees of the company.
With Whom Your Information Is Shared
Your contact information is treated as confidential and is available only to our employees who are working on your account. We do not share personally identifiable information with other companies.
We do not sell your personal or customer information to third parties. There are limited circumstances when we would share your personal or financial information to others. This may be when it is required by law like when cooperating with law enforcement, or alerting authorities to suspicious activities.
Security
We use standard industry precautions to protect our customers' personal information and to store it securely. Sensitive information that is transmitted to us online (such as a credit card number) is encrypted and is transmitted to us securely. In addition, access to all of our customer information, not just the sensitive information mentioned above, is restricted. Finally, the computer server on which we store personally identifiable information are kept in a secure environment.
Links and internet communications.
Our web sites contain links to other sites. Hannon Jewelers is not responsible for the privacy practices or content of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each web site to which we may link that may collect personally identifiable information.
Internet Communications The privacy of communications over the Internet cannot be guaranteed because the Internet is not a secure medium. Hannon Jewelers does not assume any responsibility for losses or damages you may experience or incur by sending personal information over the Internet.
Disclaimer
While we strive to provide accurate, useful and current information, market and industry conditions change. Our goal is to offer you a convenient and user-friendly web site, with excellent features, and reliable, easy access; but even the best web site requires maintenance from time to time, and web site information and content are no substitute for personalized professional advice, tailored to your personal jewelry and gemological needs. Hannon Jewelers does not warrant or guarantee the content or information provided on this web site. Hannon Jewelers will not be liable for any losses, damages, injuries, or inconvenience you might experience after using or relying upon the information posted on this web site. If you are unable or willing to accept these terms and conditions, then we ask you to discontinue web site visits. We shall rely upon your use of this web site as your agreement to be bound by these terms and limitations.
Changes to our Privacy Policy
We reserve the right, at our discretion, to change this policy. If we change our privacy policy, we will post those changes on this page so that you are aware of what information we collect and how we use it.
Contact Information for privacy questions or comments please visit our contact page.
